Camp Manager Job in Kenya

Our client a global leader in the Hospitality industry, Tented Camps and Safaris Company in Kenya is currently seeking to fill the position of a Camp Manager

Responsibilities
 

The successful candidate will be charged with the following responsibilities.

• Deliver excellent customer service, at all times, ensuring guests’ comfort and safety
• Complete all daily administration tasks as required
• Ensure that all tents and areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet our standards
• Report any faults or damage in any of the tents or camp facilities immediately to the operations manager and maintenance manager
• Monitor and oversee maintenance issues relevant to your area and liaise with third-party contractors as required
• Complete regular checks on portable electrical appliances
• Be accountable for all relevant product delivery and stock management (mainly, laundry, food items, cleaning materials and bedroom supplies), including setting stock levels, checking, counting, storage, reconciliation and loss investigation
• Manage and maintain effective and efficient use of all operations equipment in line with company policy
• Complete rotas for your team weekly; manage and maintain correct staffing levels in line with targets and business levels
• Consult with Operations Manager and Human Resource Manager where unclear on how to proceed with staff morale and discipline
• Complete all required health and safety/fire checks on time
• Be responsible for evacuation, in cases of emergency, acting as first point of contact for the team, guests and the emergency services
• Always adhere to all company policies and procedures and licensing laws
• Inspects and documents repairs and cleanliness of property to ensure optimum upkeep and repair, room cleanliness and overall property appearance.
• Ensuring compliance with licensing laws, health and safety and other statutory regulations in consultation with the Operations Manager, HR&Corporate Affairs Manager and the Directors
• Manages labor standards and property level expenses to achieve maximum flow through to the bottom line profit (unnecessary engagement of casuals et cetera).
• Manages employee personnel forms, including performance evaluations, attendance records, leave days
• Conducts coaching/counseling sessions; performance evaluations; prepares performance improvement plans, disciplinary documentation.
• Ensures that employee related issues are resolved in a manner consistent with company policies.

Minimum Requirements

• Hotel Management degree from a reputable institution
• Over 5 years progressive hands on experience in a busy 3 to 5 star hotel or tented camp.

Application Procedure:

 
Interested & Qualified partied should send their applications to vacancies@frank-mgt.com CC frank.vacancies@yahoo.com

All applications should be received on or before 18th March, 2016