Branch Manager in Juba – South Sudan

Branch Manager in Juba – South Sudan 

Job Title: Branch Manager 

Location: Juba, South Sudan

Reports to: Director East Africa Operations

Educational Qualifications: 

Ideally educated to Bachelor’s Degree Standard or Equivalent

Work Experience

Minimum of 8-10 Years of relevant Sales, Operations and Customer Service Experience, Ideally from logistics, shipping, government contracting or mobility background.

Basic Skills Set

• Flexibility, positive, friendly attitude and the ability to work in time  pressed environments
• Familiarity with logistics, shipping, freight forwarding, mobility, and/or government sector clients, markets and competitors.
• Ability to manage projects and reporting on those projects’ (operations, financial, customer satisfaction..)
• Proficient in MS Office, (Word, Excel, Outlook, Powerpoint, etc) and industry standard CRM applications.
• Self motivated and positive attitude and the ability to interact well with all levels in a diverse multi-national organisation.
• Must be able to operate independently and well under pressure
• Previous experience in management and sales required in the same industry
• Excellent customer service skills
• Excellent communication skills and fluent in written and spoken English
• Knowledge of South Sudan and previous experience in South Sudan a Plus

Job Vacancy Duties and Responsibilities;

• Direct all operational aspects including distribution, operations, customer service, human resources, administration and sales.
• Assess local market conditions and identify current and prospective sales opportunities
• Develop business opportunities in the country of operations and help develop the same in neighbouring countries when opportunities arise.
• Develop forecasts and financial objectives and business plans, strategies.
• Meet goals and metrics, as per discussions with the Director of operations
• Manage budget and allocate funds appropriately. Follow up and report on the accounting on monthly basis
• Bring out the best of branch’s personnel by providing training, coaching and development and motivation.
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth  opportunities. Share knowledge with other branches and headquarters on effective practises, competitive intelligence, business opportunities and needs.
• Address customer and employee satisfaction issues promptly
• Adhere to high ethical standards, and comply with all regulations /applicable laws.
• Network to improve the presence and reputation of the branch and company Stay abreast of competing markets and provide reports on market movements and penetration.
• Link with clients requesting for quotations, understands their needs and works to get accurate costs from agents  and the Nairobi/Dubai offices.
• Develops accurate, rapid cost calculations, and provides customers with quotations and proposals following Clients quoting system.
• Centralises the follow up of quotations and go back to clients quoted to follow up on status.
• Strengthens the relationships with existing clients and vendors.
• Negotiates rates with vendors and come up with long standing relationships and advantageous  agreements.
• Develops sales and marketing activities and efforts as required that contribute to and underpin the sales pipeline.
• Collaborate and support marketing initiatives with the director of operations
• Manage all assets of the branch and report accordingly.
• Control and maintain warehouse work and inventory
• Any other work tasks requested by the supervisor or CLIENT management

How to apply:

CVs to be sent to cvs@careerdirections.co.ke

Deadline for applications: 20^th May 2015.

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