Relationship Manager Job Vacancy in Kenya 2015 (150K-220K

Job Title: Relationship Manager
 

Industry: Telecommunications
 

Location: Nairobi
 

Salary: 150K – 220K
 

Our client is a leading mobile and digital services provider operating a payments ecosystem connecting financial sector customers, Mobile Network Operators and businesses to consumers. 

They are seeking to hire a dynamic and results driven individual to fill in the position of Relationship Manager.
 

Key Responsibilities:

• The Relationship Manager will be responsible for managing client relationships to ensure maximum contract, license and business renewals
• Act as a primary contact for support related queries, managing incidents and problems, ensuring a fast timely resolution in line with SLAs (Service Level Agreements).
• He/She will be responsible for creating and managing action logs and issue resolution plans when necessary.

The successful Relationship Manager requires the following skill set:

• Customer Relationship Management / Account Management experience
• Excellent client management skills
• Incident / Problem Management & Resolution skills
• Production of Management Information (MI) reports
• Representation of the business at client meetings and reviews

Minimum Qualifications

• Degree in Business/ Commerce/ Marketing or related field
• A minimum of 5 years of relevant experience  will be an added advantage.
• Previous experience in a senior position successfully managing clients’ projects from start to finish
• A quick and analytical mind is key
• She/he must have good negotiation skills and must be comfortable interacting/dealing with decision makers to deliver desired results
• Good presentation skills are vital
• She/he must have an entrepreneurial mind and should be a solution provider

If you are up to the challenge, possess the necessary qualifications and experience, please send your CV only quoting the job title on the email subject (Relationship Manager) vacancies@corporatestaffing.co.ke before Friday June 5th 2015

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing

Only candidates short-listed for interview will be contacted.

The Recruiting Manager
Corporate staffing Services
Nabui House, 3rd floor, Westlands. 

(Next to Unga House)

5 Tips on Making a Winning CV

Disclaimer

The Owners of this website (http://mykenyajobsvacancies.blogspot.com) are not connected in any way whatsoever to the Companies advertising for the above Jobs.

Onus is upon the individual (website visitor) to clarify the veracity or otherwise of each advertisement before making an application