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Saturday, 23 May 2015

Telecommunication Company National Account Manager Job in Kenya 2015



Telecommunication Company National Account Manager Job in Kenya 2015


Vacancy Announcement: National Account Manager
 
Our client is a leading independent data, voice and IP provider in eastern, central and southern Africa. They supply fibre optic, satellite and international carrier services to Africa’s largest mobile network operators, ISPs and businesses of all sizes. 

They also provide payment solutions to financial institutions and retailers, as well as award winning data storage and communication solutions to businesses across Africa and beyond.
 
In line with business demands driven by rapid growth, we are looking for qualified, highly competent, talented and results driven individual to fill the following key business growth and revenue generation position.

Job Purpose: To acquire new customers on behalf of our client primarily within a target base of national in-country customers operating both nationally (in-country) regionally (pan-Africa) and globally.
 

The primary objective of the role is to increase revenue by securing contracted incremental business for the client whilst delivering a world class level of customer relationship management through a solution sale based approach.
 
The role is strategically important to the development of the client. Where the allocated customers exist in additional countries the incumbent will work as part of the wider Group Enterprise organization engaged with the same customers.

In summary the key companies interface responsible for establishing strong one to one long term relationships with key decision makers / influencers up to C Level within the customer that result in the winning of new incremental revenue.

Key Responsibilities
  • Identify and pursue sales opportunities and leads which may come from meetings, clients, other sales force, vendors and others.
  • Where relevant support the allocated global / regional account manager with their global acquisition strategy and leverage global deals to win locally, including sign off of a local account plan aligned to the global account plan.
  • Ensure all contracted revenue streams from won opportunities are being accounted for in all allocated accounts.
  • At any time after the probationary period have a total qualified pipeline value of open opportunities.
  • Maintain allocated pipeline product and country mix to reflect the strategic aims of the business aligned to specified objectives.
  • Maintain company CRM tool in an up to date state with all required data at all times such as customer contacts, account plans, customer landscape e.g. wallet share and diary events.
  • Ensure customer satisfaction scores are constantly improving by measurement through approved organizational policy and tools.
  • Compliance to all company policies at all times.
Required Qualifications
  • Degree level education, MBA preferred or substituted for by broad experience in similar roles
  • Preferred membership of recognized professional institution within the sales and marketing eco-system.
  • Minimum of 5 years’ working for a blue chip company in sales, commercial or marketing role.
  • Minimum of 3 years’ successful experience working in a solution sales quota bearing role within a blue chip company.
  • Minimum of 4 years’ experience interacting at strategic C-level within a blue chip organizations as part of the decision making process.
Skills and Competencies
  • Demonstrate an understanding of key financial metrics such as ROI and demonstrate a capability to use these as key selling tools.
  • Demonstrate experience in identifying up-selling sales opportunities which increase product penetration within the customer.
  • Demonstrate an understanding of and an ability to manage the opportunity lifecycle from discovery to generation of proposal and subsequent closure and implementation.
  • Demonstrate high level of competence with Microsoft PowerPoint, Excel, Outlook and Word.
  • Demonstrate an ability to understand and effectively use internal process management tools.
  • Demonstrate the introduction of new innovative concepts to key decision makers within the customer through relationship and stakeholder management of the C- level within the customer organization.
  • Demonstrate the introduction of new innovative concepts to key decision makers within the customer through relationship and stakeholder management of the C- level within the customer organization.
  • An awareness of the telecoms and the ICT industry and the impact it is having on the customer organization.
  • Demonstrate the highest levels of professional integrity and appearance at all times.
  • Demonstrate the highest levels of communication skills used to converse professionally and with empathy at all levels within the customer organization having a strong emphasis on owning and solving customer issues whilst building excellent rapport internally and externally to ensure the customer experience is maximized.
  • Demonstrate an ability to work independently and remotely whilst communicating effectively with all internal stakeholders requiring minimal supervision within a matrix based organization.
  • Demonstrate an ability to drive performance through cross functional teams in a non-hierarchical manner within a matrix based organization.
  • Be able to deliver high level referees that are willing and able to provide personal and professional references.
How to Apply:

If you are interested in the position and have the skills and talents our client is looking for, we would like to hear from you.

Please
CLICK HERE to make your application online before close of business on 28th May 2015. 

Only shortlisted candidates will be contacted.




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Onus is upon the individual (website visitor) to clarify the veracity or otherwise of each advertisement before making an application

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